1. Introduction
Pomorix (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use, store and share it, and the rights available to you under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and related rules. By downloading, installing or using the App you accept the practices described in this Policy. If you do not agree, please do not use the App. fileciteturn0file0
2. Data Controller & Contact Information
Data Controller: Pomorix, headquartered in Gujarat.
Grievance / Privacy contact: pomorixapp@gmail.com
3. Scope & Applicability
This Policy applies to personal data collected through the Pomorix mobile application on supported devices, and to services, support and communications associated with the App. fileciteturn0file0
4. Information We Collect
Personal data you provide directly
- Email address when you contact support or provide feedback.
- Feedback, support messages and other text you submit via in-App forms or email.
- Any optional information you choose to submit.
Device & usage data (automatic)
- Device identifiers and technical data such as device model, OS version, app version, package name, and build id.
- Usage and analytics data such as session counts, duration, feature usage, and screens visited.
- Crash reports, error logs and diagnostic data.
- Local settings saved on your device such as language, theme, and timer settings.
Local media and assets
The App includes packaged background music and sound assets. We do not access your personal photos, audio or other media unless you explicitly enable a feature that requests such access. fileciteturn0file0
What we don’t collect by default
Pomorix does not require an account to use core features. We do not collect names, postal addresses or sensitive personal data by default. fileciteturn0file0
5. How We Use Your Data
- Operating, providing and maintaining the App and its features.
- Analyzing and improving the App, including analytics and crash reporting.
- Responding to feedback and support requests.
- Sending service messages or notifications where you have given required consent.
- Complying with legal obligations and enforcing our rights.
Where the law requires consent, you may withdraw that consent at any time without affecting prior processing. fileciteturn0file0
6. Third-Party Services & Sharing
We use third-party service providers to host, operate and analyze the App, such as analytics, crash reporting, cloud messaging and distribution. We do not sell your personal data. fileciteturn0file0
7. Cross-Border Data Transfers
Your device and usage data may be processed or stored outside India. Where data is transferred across borders, we apply appropriate contractual safeguards and rely on legal mechanisms available under applicable law. fileciteturn0file0
8. Data Retention
We retain personal data only as long as needed for the purposes in this Policy or as required by law. Support requests, analytics, crash logs and local settings are retained only for the necessary period, and deletion requests are honored subject to legal obligations. fileciteturn0file0
9. Security
We maintain reasonable administrative, technical and physical safeguards, including access controls, HTTPS, and vendor protections. No system can be guaranteed 100% secure. fileciteturn0file0
10. Children’s Privacy
The App is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us and we will promptly delete it. fileciteturn0file0
11. Your Rights & How to Exercise Them
Under applicable Indian law and DPDP principles, you may have rights including access, correction, erasure, and withdrawal of consent. Send requests to pomorixapp@gmail.com with the subject line “Privacy Request”. fileciteturn0file0
12. Grievance Officer / Complaints
Email: pomorixapp@gmail.com (please include “Grievance” in the subject).
Location: Gujarat. We aim to acknowledge and address grievances promptly. fileciteturn0file0
13. Cookies & Similar Technologies
The App is a native mobile application and does not use browser cookies in the same manner as websites. Third-party SDKs may use local storage or identifiers for analytics and crash reporting functionality. fileciteturn0file0
14. Legal Disclosures
We may disclose personal data to comply with legal obligations, court orders or government requests, or to protect our rights, safety or property or that of other users. fileciteturn0file0
15. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will post the new version in the App and update the effective date. Continued use of the App after notice of changes means you accept the revised Policy. fileciteturn0file0
16. Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of India. Any dispute arising out of or in connection with this Policy or the App shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad. fileciteturn0file0
17. How to Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, contact us at pomorixapp@gmail.com. For grievances, include “Grievance” in the subject line. fileciteturn0file0
